Are you attracting the right acupuncture patients to your practice? In today’s world, getting new acupuncture patients is about more than just being good at what you do; it’s about reaching the right people. To start, identify who you want to help by considering: Age and lifestyle: Are they athletes, Read more
Why is excellent communication so important to the success of your acupuncture practice? For acupuncture practices, investing in the right patient communications systems is both an operational choice, and a commitment to your patients’ care. Rushed or impersonal phone interaction can leave your patients feeling anxious or undervalued. Missed or Read more
How can small gestures create a big impact in your acupuncture patient phone communication? The first “hello” sets the tone for the patient-practice relationship. A trained receptionist understands the unique needs of acupuncture patients who may be in pain or anxious about their condition. Proper receptionist phone etiquette includes: Prompt Read more
How can your acupuncture patients’ records help with your practice growth? By analyzing your patient demographics, conditions, and appointment patterns, you can spot opportunities to grow. Here is what you can do: Customized Scheduling Streamlined Charting Effortless Payments Real-Time Reporting Direct Patient Communications Patient Portal Add-on Capabilities like automated SMS Read more
Why is it important to collect and showcase your acupuncture patient reviews? Reviews build credibility and trust, helping future acupuncture patients feel confident when booking their first appointment. Strong reviews on Google, Yelp, and your own website go a long way! Make it part of yours and your staff’s regular Read more
Are you trying to generate more acupuncture patient referrals? Word-of-mouth is powerful in all healthcare practices, including acupuncture. Patients who feel better thanks to your expert care are naturally excited to spread the word. Turning your acupuncture patients’ excitement into referrals may be as easy as to offer a discount Read more
Are your acupuncture patient calls not getting answered? Small healthcare practices can miss up to 30% of incoming calls during office hours. Missed calls create hidden costs that undermines your acupuncture practice’s growth, your staff’s efficiency, and your acupuncture patients’ experience. Strategies that you can implement to help ensure that Read more
Are you looking for a strategy to help increase your acupuncture practice’s net collection rate? Net collection rate is the percentage of collectible funds actually collected. Any percentage under 95% net collection rate is considered a practice losing revenue. Strategies for improving your acupuncture practice’s net collection rate include: Collect Read more
Healthcare practices experience denial or delays on 15% to 25% of claims submitted each month due to… Are rejected insurance claims impacting your acupuncture practice’s financial future? Tracking your net collection rate will give you valuable insight into how your acupuncture practice is performing. Healthcare practices experience denial or delays Read more
It is key to educate your staff about your financial goals, and to let your staff know how they can help achieve those goals. How can your staff help you build a financially successful acupuncture practice? It is key to educate your staff about your financial goals, and to let Read more