According to the study, “bedside manner” is a major indicator of how patients judge their providers’ general competence and satisfaction with their experience.
How does effective communication impact your acupuncture patients’ satisfaction?
A study published in the National Library of Medicine stated, “Effective doctor-patient communication is a central clinical function, and the resultant communication is the heart and art of medicine and a central component in the delivery of health care.”
According to the study, “bedside manner” is a major indicator of how patients judge their providers’ general competence and satisfaction with their experience.
The study also points out that the 3 main goals of provider and patient communication include:
1. Good interpersonal relationships
2. Facilitating the exchange of information
3. Including patients in decision-making
And remember, the American Acupuncture Council Network is the expert with over 3 decades of experience dealing with a wide range of acupuncture billing issues.
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