TriWest Healthcare Alliance’s (TriWest) new claims processor – PGBA – will start accepting and processing all Department of Veterans Affairs (VA) Community Care Network (CCN) health care claims and any remaining Patient-Centered Community Care (PC3) claims effective June 9, 2021

VA claims must now be submitted under a new Payer ID. Use Payer ID TWVACCN when submitting claims to PGBA. Share this new Payer ID with your clearinghouse if you use a third-party entity.

IMPORTANT: TriWest VA Claims must be sent only to PGBA effective June 9, 2021. WPS MVH will no longer accept new claims. Any paper claims received by WPS MVH after June 8 will be forwarded to PGBA via USPS for a limited period of time. However, claims submitted electronically using the previous Payer ID will be rejected.

PGBA Claims Submission Details

Payer ID

Address to Submit Paper Claims to PGBA
TriWest VA CCN Claims
PO Box 108851
Florence, SC 29502-8851


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