What processes do you have in place once your patients leave your office to make sure they are complying with treatment?
How is your acupuncture practice’s follow-up?
Here 3 questions to ask yourself:
1. What processes do you have in place once your patients leave your office to make sure they are complying with treatment?
2. Do you or your staff follow-up with a phone call post-treatment to make sure there are no questions or concerns?
3. Do you send out a newsletter or electronic reminder about the next appointment?
The above questions help to ensure compliance with treatment; and builds a rapport with your patients that keeps you at the top of their mind when it comes to their health care needs and questions.
And remember, if you are experiencing insurance claim denial, staff spending too much time trying to get claims paid, and patients asking why their claims have not been paid then American Acupuncture Council Network (AACN) is your solution.