Why is excellent communication so important to the success of your acupuncture practice?
For acupuncture practices, investing in the right patient communications systems is both an operational choice, and a commitment to your patients’ care.
Rushed or impersonal phone interaction can leave your patients feeling anxious or undervalued.
Missed or mishandled calls leads to frustration, lost revenue, and even negative online reviews.
Someone living with pain or discomfort feels vulnerable and frustrated; and when they are warmly received, they report higher satisfaction, adhere more closely to treatment plans, and recommend their acupuncturist to friends and family.
And, It is also important to stay on top of the specific insurance rules by scheduling workshops or courses with American Acupuncture Council Network to update your team on billing rules and payer requirements.
Remember, the American Acupuncture Council Network is the expert with over 3 decades of experience dealing with a wide range of acupuncture billing issues.
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